IT analysis and strategy consulting
Creating transparency. Unlocking potential. Making future-proof decisions.
Today, powerful IT is an integral part of every successful organisation. However, clear structures, a strategically oriented roadmap or a sound overview of systems, processes and responsibilities are often lacking. We support you in developing your IT in a targeted manner – based on reliable analyses and a strategy that fits your business requirements.
Our approach: clarity instead of complexity
To ensure that your IT not only reacts but leads, we take a holistic view – from technical architecture to processes and organisation to the role of IT in your overall strategy.
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1. IT analysis and assessment of the current situationWe provide you with a transparent overview of your entire IT landscape, including organisation, processes and technical dependencies. On this basis, we identify weaknesses, risks and specific potential for optimisation.
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2. Development of a sustainable IT strategyTogether, we define a clear target vision for your IT and strategic guidelines that are closely aligned with your business requirements. The resulting roadmap provides guidance for investments and future developments.
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3. Governance & structuring of the IT organisationWe support you in designing roles, processes and responsibilities in such a way that your IT can work efficiently and be managed reliably. The result is a transparent and scalable organisation with clear decision-making processes.
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4. Recommendations for action and roadmapAt the end, you will receive a prioritised action plan with clear next steps, a timeline and a cost-benefit analysis. This roadmap serves as a reliable basis for decision-making for all further projects.
Technical process support and optimisation
Efficient processes. Smooth implementation. Measurable progress.
We support you in gaining a comprehensive understanding of technical processes, improving them in a targeted manner and implementing them safely in practice. We combine technical expertise with methodological process competence – for stable, efficient and scalable processes.
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1. Analysis of technical processesWe examine existing processes, interfaces and systems to clearly identify weaknesses, bottlenecks and potential for optimisation. In doing so, we consider both technical dependencies and organisational factors.
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2. Process design & optimisationBased on the analysis, we develop optimised processes, reduce complexity and create better throughput times. The aim is to achieve a robust, efficient and realistically implementable process architecture.
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3. Support during technical implementationWe provide support for the introduction, adaptation or migration of technical systems and processes – from planning to acceptance. This ensures that new processes not only work in theory, but also in day-to-day business.
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4. Monitoring and continuous improvementThrough defined KPIs, feedback loops and structured process reviews, we ensure that improvements have a lasting effect. This creates a continuous development process that adapts flexibly to new requirements.
Change management
Understanding complex requirements. Accelerating processes. Implementing projects reliably.
Funding programmes, guidelines and approval procedures are often decisive factors for project success – but at the same time they are time-consuming, detailed and difficult to navigate. We support you in correctly fulfilling requirements, meeting deadlines and making optimal use of funding potential.
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1. Analysis of the need for change and its effectsWe examine which organisational, cultural and procedural changes are necessary and how they affect teams and working methods. This provides a clear picture of opportunities, risks and necessary measures.
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2. Development of a change strategyTogether, we define goals, roles, communication channels and concrete steps for change. This creates a structured framework that provides orientation and makes change plannable.
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3. Communication & employee participationWe ensure that changes are communicated in a way that is understandable, transparent and tailored to the target group. At the same time, we create participation formats that promote acceptance and strengthen motivation.
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4. Implementation & support in everyday lifeWe support managers and teams during the introduction of new processes, technologies or organisational structures. Through coaching, training and regular feedback sessions, we ensure that changes are firmly established in the long term.
Fibre optic & broadband expansion
Future-proof networks. Precise planning. Clean execution.
A high-performance broadband infrastructure is essential for the economy, administration and quality of life today — especially in municipalities and rural regions. We support expansion projects with well-thought-out engineering expertise, optimal planning and solid implementation to ensure that your broadband project is successful, efficient and sustainable in the long term.
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1. Concept & infrastructure planningWe develop a tailor-made network plan — from convergent master planning to detailed implementation planning. In doing so, we take into account not only fibre optic cables, but also possible extensions such as mobile communications, sensor technology or future digital requirements.
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2. Approval and procurement managementWe prepare your projects for approval and funding, coordinate with authorities and public bodies, and support you with tenders and the selection of suitable construction partners. This allows us to minimise legal risks and administrative hurdles.
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3. Technical implementation & construction supervisionFrom civil engineering and cable laying to fibre optic/splice technology, we support the entire expansion process — with quality-assured documentation, construction supervision and technical quality controls. This results in a stable, high-performance fibre optic infrastructure.
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4. House connections, documentation & handoverWe take care of all the details up to the house connection — including house inspections, connection documentation and handover to network operators or local authorities. All relevant documents and network data are neatly documented and handed over.
Funding & Approval
Understanding complex requirements. Accelerating processes. Implementing projects reliably.
A sustainable and future-proof digital infrastructure has long been a key location factor for local authorities. At the same time, making full use of available funding programmes requires a high degree of expertise, precision and certainty in terms of funding law. Incomplete applications, planning ambiguities or formal errors can lead to considerable delays or even the loss of funding.
To avoid this and make the funding process as efficient and legally secure as possible, we offer advice that is technically sound, strategically focused and fully compliant with all requirements:
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Professional support in the preparation, structuring and submission of eligible applications
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Careful compliance checks to ensure full compliance with all funding regulations
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Rough planning of resilient broadband infrastructures, including market research procedures and well-founded cost estimates as a basis for strategic decisions and further expansion phases
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Expert support and advice in the tendering process for the selection of suitable expansion partners
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1. Analysis of funding opportunities and framework conditionsWe examine which programmes, guidelines or financing options are relevant to your project. This provides a solid understanding of the opportunities, risks and necessary requirements.
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2. Development of a funding strategyTogether, we define the approach, schedule and priorities for submitting applications in a structured manner that complies with funding requirements. This strategy reduces effort and increases the likelihood of approval.
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3. Preparation and support with applicationsWe prepare all documents in a complete, formally correct and audit-proof manner. This allows us to avoid sources of error and create optimal conditions for a successful application.
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4. Coordination with authorities and approval bodiesWe facilitate communication with all relevant authorities and provide support in the event of queries or review processes. This ensures transparency, security and swift procedures.
IT Security & Cloud
Secure, scalable, future-proof. Your IT as a reliable foundation.
Modern IT landscapes require robust security concepts and flexible cloud architectures to keep pace with increasing demands. We support you in minimising risks, reducing vulnerabilities and making targeted use of cloud potential – without increasing complexity.
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1. Safety analysis & risk assessmentWe check your systems, processes and infrastructures for vulnerabilities and potential threats. This provides a clear overview of risks and necessary protective measures.
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2. Development of a security and cloud conceptWe define rules, architectures and guidelines that reliably secure your IT while creating space for modern cloud technologies. This results in a coordinated concept for protection, performance and scalability.
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3. Implementation of technical and organisational measures
We support the introduction of security mechanisms and cloud services – always with a focus on integration, user-friendliness and realistic feasibility.
With COSATEQ, we have a partner at our side who develops highly innovative solutions in control and regulation technology, software engineering and data analytics.
With plusserver, we also work with a multi-cloud data service provider from the D-A-CH region that operates German cloud services exclusively in German data centres.
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4. Monitoring and continuous improvement
Through regular review, adjustment and monitoring, we ensure that security and cloud solutions remain effective in the long term. This means that your IT is reliably protected even in the face of new threats and growing requirements.
AI in practice
Concrete applications. Real efficiency gains. AI that works responsibly.
Artificial intelligence only delivers benefits when it is designed to be understandable, integrated sensibly and used responsibly. We support you in integrating AI into processes in a targeted manner, enabling automation and empowering teams to use it confidently.
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1. Analysis of potential applications & databaseWe examine where AI can create real added value in your company and which data is suitable for this purpose. This provides a realistic overview of opportunities, limitations and technical requirements.
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2. Development of practical AI use cases and intelligent workflowsWe define specific use cases and automated processes that can be quickly tested and implemented directly in everyday work. This turns AI into a real driver of efficiency rather than a purely theoretical project.
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3. Introduction & integration of AI solutionsWe select suitable tools, adapt models and seamlessly integrate AI solutions into existing systems. We pay particular attention to transparency, traceability and the responsible handling of data.
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4. Training, ethical use & data protectionWe train teams in the safe and competent use of AI and teach them how to use models responsibly and in compliance with data protection regulations. At the same time, we create clear guidelines to ensure that AI is used safely, ethically and in compliance with regulations in the long term.
Application development
Customised solutions. Clear functions. Software that does exactly what you need it to do.
Standard software quickly reaches its limits when processes are specialised, complex or particularly sensitive. We develop applications that are tailored precisely to your requirements – technically sound, scalable and future-proof.
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1. Analysis of requirements and processesWe record technical requirements, data flows and technical framework conditions in order to obtain a precise picture of the target application. This creates a basis that combines technical feasibility and business benefits.
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2. Concept & architectural designBased on the requirements, we develop a well-thought-out functional and architectural concept. In doing so, we pay attention to expandability, performance and integration into existing systems.
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3. Development & ImplementationWe implement the application using modern technologies – modular, maintainable and test-driven. This results in software that works reliably and can be easily further developed.
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4. Testing, quality assurance & operationThrough structured testing, documentation and ongoing support, we ensure that the application runs smoothly and performs reliably in everyday use. On request, we can also take care of further development and long-term maintenance.
Architectural design & scaling
Structured planning. Stable growth. Building systems that deliver performance.
A well-designed IT architecture is the foundation for stable applications and scalable systems. We support you in designing technical structures that grow flexibly with your requirements and remain maintainable in the long term.
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1. Analysis of existing system landscapesWe examine the structure, interfaces, load behaviour and technical dependencies of your IT systems. This enables us to identify bottlenecks, risks and potential for structural improvements.
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2. Development of modern architectural conceptsBased on your requirements, we design clear, future-proof architecture models – monolithic, modular or cloud-native. The goal is a technical structure that is robust, transparent and easily expandable.
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3. Scaling strategies for applications and infrastructureWe define measures to reliably adapt systems to increasing user numbers, data volumes or process loads. In doing so, we take into account performance, costs, availability and the necessary technical flexibility.
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4. Support for implementation and integrationWe provide support for the introduction of new architectures and the migration of existing systems. Through close coordination and technical reviews, we ensure that concepts are implemented in a stable manner and integrated smoothly.
Data platforms
Centrally available. Clearly structured. Data that generates real added value.
Data is one of the most important resources for decision-making, automation and digital services today. We support you in setting up data platforms that reliably collect and process information and make it usable for a variety of applications.
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1. Analysis of data sources and requirementsWe examine what data is available in your company, how it is used and what goals you want to achieve with it. This provides a clear understanding of the functional and technical requirements.
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2. Designing a sustainable data architectureWe develop architecture that brings data together in a structured way – whether data lakes, data warehouses or hybrid models. In doing so, we pay attention to scalability, security and flexible usage options.
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3. Development and integration of the data platformWe create platforms that reliably consolidate, cleanse and make available data from different systems. Interfaces, automations and standards ensure that the platform runs smoothly and can be easily expanded.
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4. Governance, quality assurance & usageWe provide support for rules, roles and processes that ensure responsible and consistent data usage. At the same time, we create structures that enable teams to evaluate data efficiently and use it for operational and strategic decisions.
Product strategy & MVP prototyping
Refine ideas. Reduce risks. Develop products that really work.
From the initial concept to the marketable minimum viable product: we support you in planning digital products in a targeted manner, aligning them strategically and testing them efficiently. This results in solutions that provide quick feedback and can be further developed on a sustainable basis.
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1. Analysis of market, demand and target groupsWe examine which problems need to be solved and which user groups will benefit from this. This provides a clear picture of the opportunities, competition and actual benefits of a product.
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2. Development of a viable product strategyTogether, we define goals, functions, priorities and a realistic development path. The strategy provides orientation and focuses resources on what brings real added value.
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3. MVP design & prototypingWe develop clickable prototypes or functional MVPs that can be quickly tested and validated. This allows assumptions to be verified at an early stage, risks to be minimised and functions to be further developed in a targeted manner.
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4. User feedback & further developmentWe optimise the product step by step through testing, analysis and feedback loops. The result is a solution that is geared towards real needs and ready for the next step in scaling.
CRM migration & integration
Unify data. Harmonise processes. Design customer relationships intelligently.
A modern CRM system is at the heart of customer-focused organisations. We support you in securely migrating existing data, seamlessly integrating systems and aligning processes so that your CRM has a real impact.
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1. Analysis of the existing CRM landscapeWe check data quality, system structures and relevant interfaces in order to identify risks and requirements at an early stage. This creates a clear basis for a smooth migration.
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2. Planning migration and data strategyTogether, we define migration paths, clean-up concepts and target structures for your CRM data. This helps to avoid legacy issues and ensures a clean start.
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3. Technical implementation & integration into the ecosystemWe reliably migrate data to the new CRM and integrate it into existing systems such as ERP, marketing automation or support platforms. The focus is on stability, consistency and seamless processes.
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4. Testing, go-live & user trainingThrough structured testing, guided commissioning and practical training, we ensure that the CRM system is used optimally in everyday work. This means that the new solution is quickly accepted and used efficiently.
E-commerce platforms & payment
Strengthen digital sales channels. Make payment easy. Make growth scalable.
Modern e-commerce solutions combine powerful user experiences with stable technology and reliable payment processes. We support you in setting up, developing and integrating shop systems, as well as in selecting secure and efficient payment solutions.
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1. Analysis of existing shop and payment structuresWe examine the architecture, functions, data flows and interfaces of your current e-commerce landscape. This enables us to identify bottlenecks, risks and potential for optimisation and scaling.
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2. Design of tailor-made e-commerce platformsTogether, we develop a platform concept that reflects your business models, target groups and processes. In doing so, we focus on performance, expandability, security and a seamless customer journey.
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3. Integration of payment solutions and billing systemsWe integrate modern payment services and billing technologies – from traditional payment providers to modern wallet or subscription models. The aim is to create a smooth, secure and trustworthy checkout process.
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4. Implementation, operation & continuous developmentWe support technical implementation, testing and ongoing operation, ensuring that platforms perform reliably. Through iterative optimisation, systems remain flexible and grow reliably with your business.
Mobile phone solutions
From white label mobile communications to tailor-made IoT platforms – everything from a single source
Whether white label mobile communications solutions, network control via app or individually developed IoT platforms: modern connectivity solutions open up new digital opportunities for companies. With flexible mobile communications offerings under your own branding, intuitive management via apps and scalable IoT systems, processes can be efficiently networked.
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White label mobile communications
With our partner newsim, we enable you to create your own mobile phone brand. We take care of all technical processes, connection to the network operator Telefónica, customer management and support, billing for postpaid contracts or prepaid top-ups, and even the provision of customer portals.
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Efficient business process management for IoT/M2M applications
We provide customised IoT platform solutions and help you create seamless connectivity and optimise your business processes using data analytics and automation.
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Mobile communications made easy with an app
We offer flexible mobile phone service through our partner easyTEL and the powerful Telefónica network (O2). The eSIM tariffs are easy to sign up for, change, cancel and manage – with no contract term.